Privacy Policy
Last updated: September 2026
Jivanna Okolica, LCSW-R ("I," "me," or "my practice") respects your privacy. This Privacy Policy explains what information is collected through this website, how it is used, and how it is protected.
Information I Collect
When you use the contact form on this website, I collect the information you choose to provide, which may include your name, email address, phone number, what type of support you're looking for, and the contents of your message.
I do not collect any other personal information through this website, and the site does not use cookies or tracking technologies (see the Cookie Policy for details).
How I Use Your Information
Information submitted through the contact form is used solely to respond to your enquiry, discuss whether we may be a good fit to work together, and schedule a consultation if applicable. I do not use this information for marketing or advertising purposes.
Sharing of Information
Your information is never sold, rented, or shared with third parties for marketing purposes. It is not shared with any outside party except where required by law, or where necessary to protect the safety of you or others.
Data Retention
Information submitted through the contact form is retained only for as long as necessary to respond to your enquiry and maintain accurate business records. If we begin a professional therapeutic relationship, any information collected afterward is retained in accordance with applicable clinical recordkeeping requirements, separate from this website.
A Note on HIPAA
This website and its contact form are not a secure or HIPAA-compliant communication channel. Please do not submit any protected health information (PHI), such as details about your health history, diagnoses, or treatment, through the contact form or via email.
Any protected health information shared with me during the course of treatment is protected under the Health Insurance Portability and Accountability Act (HIPAA) and is handled separately, in accordance with my practice's Notice of Privacy Practices, which is provided directly to clients.
Governing Law
This practice is based in New York, NY, and this Privacy Policy is governed by applicable New York State law.
Changes to This Policy
This Privacy Policy may be updated from time to time to reflect changes in practice or legal requirements. The "last updated" date at the top of this page will reflect the most recent revision.